Terms & Conditions

Cheshire Carpet Accessories: Terms & Conditions

Registered Office: Cheshire Carpet Accessories Ltd

C/O Mitchell Charlesworth Accountants

Glebe Business Park, Lunts heath Road

Widnes WA8 5SQ, Cheshire, England UK

Company Registration No. 6231429

Trading Address:Cheshire Carpet Accessories Ltd

32, Wharf Street, Wharf Ind. Est

Warrington WA1 2HT, Cheshire, England UK

VAT Registration No. 741 1497 42

Our returns policy

Return of goods

We operate a “no-quibbles” guarantee, which means that if for any reason you are unhappy with your purchase, simply return it to us in its original condition within 30 days from date of invoice. We will issue a full refund for the price you paid for the item.

If the return is due to an error we have made we will gladly refund the delivery charges.

If the item is either faulty or damaged please contact our Returns team who will arrange for a replacement or refund:

For your own protection we recommend that you use a recorded-delivery service. This returns policy does not affect your statutory rights.

Right to Cancel

In addition, under the Consumer Protection (Distance Selling) Regulations you may cancel your order for any reason within seven working days following the day on which you receive the goods. Please ensure that the goods are returned in their original condition.

We will reimburse you in full on receipt of the returned goods in our warehouse. You will, however, be responsible for the costs of returning the goods to us (unless these goods are faulty or have been delivered by us in error).

Delivery & Title

Unless you order and collect the goods from one of our trade counters, we will deliver them in accordance with your order. A valid signature will be required on collection or delivery.

For reasons of health and safety and to avoid any property damage, most ‘Big Stuff’ items can only be delivered to a ground floor location at the delivery address.

Upon delivery of the goods to you, the goods shall be at your risk. In spite of delivery having been made, title in the goods shall not pass to you until you have paid the price for the goods in full and no other sums whatsoever shall be due to us from you. Until title in the goods passes from us, you shall hold the goods on a fiduciary basis as bailee and shall store the goods at your own cost separately from all other goods in your possession and marked in such a way that they are clearly identified as our property.